Shipping Policy
Shipping Policy
At Zalane, we’re committed to delivering your order quickly and reliably so your little one can start exploring without delay.
Where We Ship
We currently ship within Australia only.
Shipping Rates
Free shipping on orders over $199
$9.95 flat rate shipping applies to all orders under $199
Processing Times
Orders are typically processed within 1–3 business days (excluding weekends and public holidays). You’ll receive an email confirmation with tracking details once your order has been dispatched.
Estimated Delivery Time
- Standard Shipping (Australia): 3–7 business days
Please note: Delivery timeframes are estimates and may vary due to your location or external carrier delays.
Order Tracking
All orders include tracking. A tracking link will be emailed to you as soon as your order ships.
Important Information
- Please double-check your delivery address at checkout. We are not responsible for delays or lost parcels due to incorrect shipping details.
- Shipping time estimates do not include processing times.
Need Help?
If you have any questions about shipping or need assistance with your order, please reach out to us at info@zalane.com.au.