Terms and Conditions
WELCOME TO ZALANE AUSTRALIA
These terms and conditions outline the rules and regulations for use of Zalane's website. By accessing this website, you are agreeing to be bound by these web site terms and conditions in full. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and
trade mark law.
DEFINITIONS
We, us or our refers to ZALANE.
You, your or customer refers to the individual or entity that accesses our website or purchases goods from our online store (www.zalane.com.au).
1. ELIGIBILITY
By accessing or using this website, you represent and warrant that you are of legal age of majority in your state or province of residence, or that you are the parent or legal guardian providing express consent for any minor dependents to access and use this website. You further affirm that you have the legal capacity and authority to enter into and comply with these Terms of
Service.
2. PRICING
All prices displayed on our website are quoted in Australian Dollars. Prices may be subject to change without notice. Unless otherwise stated, the prices displayed include Goods and Services Tax.
3. PAYMENT
We accept the following forms of payment: Mastercard, Visa. By purchasing any product from our website/online store, you agree to pay any and all applicable charges, including potential transaction fees. Failure to make payment may result in the cancellation of your purchase.
4. PRODUCT DESCRIPTION AND AVAILABILITY
We endeavour to provide accurate product descriptions and images on our website/online store. However, we cannot guarantee that all information is always accurate, complete, or up-to-date. Product availability may vary, and we reserve the right to restrict or refuse sales of any product at our sole discretion. We make every effort to display our products as accurately as possible. However, colours, materials, and product details may vary slightly from images displayed online. We do not warrant that product descriptions or other content is entirely accurate, complete, or error-free.
5. AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
6. COOKIES
We use cookies to enhance your experience. You may manage cookies through your browser settings.
1. Use of Cookies
Cookies help improve your experience, including:
Remembering preferences, Analytics, Marketing (with consent), Website security
2. Cookie Types
Essential Cookies, Performance Cookies, Functionality Cookies, Marketing Cookies
3. Managing Cookies
You can disable cookies via your browser settings, though some features may be impacted.
4. Third-Party Cookies
We use services like Google Analytics which may place cookies on your device.
7. RETURNS AND REFUND
See our Refund Policy at www.zalane.com.au under REFUND POLICY.
8. LIABILITY AND LIMITATIONS
To the maximum extent permitted by law, we will not be held liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profit or revenue arising from your purchase of goods.
9. WARRANTIES
Some products may be covered by an express warranty provided by the manufacturer or us. This warranty is in addition to your other rights and remedies under Australian Consumer Law and does not limit or replace them.
10. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, including copyright and trademarks, our website and its contents, are owned by or licensed to us. You are not permitted to reproduce, copy, or use any such intellectual property without our express written permission.
11. COMPLAINTS AND DISPUTE RESOLUTION
If you have a complaint or dispute regarding our website or a product, please contact our customer service team at info@zalane.com.au. We will endeavour to resolve any issues promptly and fairly. In the event that an issue cannot be resolved internally, we may agree to participate in external dispute resolution services.
12. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall continue to be in full force and effect.
13. GOVERNING LAW
These Terms are governed by the laws of Australia, and you agree to submit to the non-exclusive jurisdiction of the courts in all Australian states and territories.
14. CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify these Terms at our sole discretion and without any notice. It is your responsibility to read, review and agree to these terms each time you access our website.
15. CONTACT INFORMATION
For any queries, complaints, or feedback regarding our website/online store, products, or these Terms, please contact us at: info@zalane.com.au